- Website security
- Malware removal
- Trust recovery
Every scanner said clean. It wasn't.
Hidden infections removed for good, so the sites stopped sending visitors to scam pages.
- Client
- WordPress malware cleanup (anonymised)
- Industry
- Website security
- Location
- Several businesses · Anonymised
Results
- earlier cleanups that didn't hold
- 2
- scanned together until clean
- Files + DB
- the worst-hit site, without a rebuild
- Saved
The challenge
Visitors were sent to a fake "verify you are human" page. Scanners said the site was clean, and two earlier cleanups didn't hold. A hacked site loses the trust of visitors, Google and security vendors.
What we found
- A hidden backdoor in the database
- A script that only ran for logged-in admins
- One admin login reused across several sites, which was the real way back in
What we did
- Scanned files and database together
- Removed every part in the right order
- Changed all logins and turned on two-factor login
- Re-checked until clean
How it works
- BeforeStolen admin loginHidden backdoorVisitors redirectedInfection returns
- AfterFull scanOrdered cleanupNew logins + two-factorStays clean
The results
- Every site scanned clean, files and database
- The way back in found and closed
- The worst-hit site saved without a rebuild
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